- At Light & Living, we are committed to customer satisfaction. However, we do not accept any returns unless you receive a damaged/broken product.
- In the case of a damaged/broken piece, kindly email us with your order id and supporting pictures to [email protected] within 48 hours of you receiving the product.
- Once we receive your email request, we will send you the damaged part/s.
- In case the entire product needs a change, we will send you a new piece.
- In the case of non availability of the piece your refund for the same will be initiated once we receive & verify the damaged piece. Refund will be initiated in 3-5 working days.
- Return of the damaged piece will only be accepted in original packing, invoice and should be in new condition.
- We have a strict no exchange policy.
- An order cannot be cancelled once confirmed. However, you can modify the order for products of the same or higher value within 24 hours provided the order has not been shipped.
- In the case of any modification, please email us at [email protected]